I got a box with several items I ordered (damaged), but also a bunch of metal piping (bent), two lsat training books (damaged), and a bunch of other crap I can't remember. IIRC the stuff I ordered was a filing cabinet or something of that sort - heavy. It was quite hard to convince them that no, I don't just want to throw it all in the trash. Multiple calls etc.

I can kinda get how you one ends up reading the wrong labels, but throwing in additional stuff requiring considerably larger packaging?