I think a good NPS survey asks why instead of just collecting a number and a gre... | Hacker News

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aacook on Nov 23, 2016 | parent | context | favorite | on: Before You Grow

I think a good NPS survey asks why instead of just collecting a number and a great founder follows up to learn even more about why.

AznHisoka on Nov 23, 2016 [–]

at that point its just a survey. why even prepend the buzzword "NPS" into it?

danaseverson on Nov 23, 2016 | [–]

There is a clear difference between "just a survey" and an NPS survey. If you don't know the difference, I suggest you do some research.

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